
David Liddle, CEO of the TCM Group, talks to your host, Andy Goram and shares his expertise on creating a culture of fairness and authenticity within organisations. Andy talks to David about his background in mediation and restorative justice and how that led him to recognise the importance of dialogue, empathy, and engagement in effectively resolving conflicts and building sustainably enabling workplace cultures.
Key Takeaways
- The power of purpose and culture.
 - What makes an effective conflict management strategy.
 - Why traditional conflict management systems fail, and how to change them.
 - The power of a culture built on fairness and authenticity.
 - The transformation of HR leadership.
 
Key Moments
The key moments in this episode are:
00:00:10 - Introduction to the episode
00:03:11 - David's Background and Purpose 
00:12:17 - Award-winning Project with Burberry 
00:14:54 - Organisational Response to Pressure and Challenges 
00:15:28 - The Importance of Compassion in Management 
00:16:12 - Impact of Inaction on Individuals 
00:19:10 - Compassion as the Currency of Successful Organisations 
00:22:44 - Changing Attitudes and Policies 
00:27:45 - Implementing Consistency and Objectivity 
00:30:03 - The Powerhouse Resolution Centre
00:32:51 - Shifting Organisational Value 
00:36:23 - Transformational Culture Through Alignment 
00:41:20 - Transitioning to a Restorative Approach 
00:44:23 - Creating Culture Hubs 
00:44:36 - The Importance of Dialogue 
00:45:54 - Sticky Notes of Wisdom
00:47:58 - Podcast close
Useful Links
Full Episode Transcript
Get the full transcript of the episode here
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